TRUUdesigns takes privacy seriously.
We use any personal information only for the purpose of providing service to you.
We will never sell your name or personal information to any third party.
Here is the full policy.
Please let us know if you have any questions about this policy by emailing CustomerCare@TRUUDesigns.com.
Privacy Policy
PRIVACY STATEMENT
Welcome to the truudesigns.com website run by Trueroses, Inc., doing business as TRUUdesigns (“TRUUdesigns,” “we,” “us,” or “our”). TRUUdesigns is committed to respecting the privacy rights and concerns of all users of our truudesigns.com website (the “Site”) (we refer to the Site and the services we provide as described in our Site collectively as the “TRUUdesigns Features”). As such, we have established and implemented this privacy statement to inform visitors to the Site and users of the TRUUdesigns Features how we use and protect the information we collect. If you have any questions regarding this information or our privacy practices, please see the section entitled
“Questions? Contact Us”
at the end of this privacy statement. This privacy statement is effective as of January 17, 2011.
What information does TRUUdesigns collect?
TRUUdesigns does not collect personally identifiable information unless
our visitors voluntarily provide it to us. We do, however, collect certain
types of information and ask for personal information in certain circumstances,
such as when you set up an account. The following sections describe what type
of information we collect, when we collect it and how we use it.
Generally
When accessing the Site, TRUUdesigns will learn certain information about you during your visit. What we do with information we learn about you depends upon what you do when visiting our site.
If you visit our site to read or download information on our pages, we collect and store only the following
information about you: (i) the name of the domain from which you access the
Internet; (ii) the date and time you access our site; and (iii) the Internet
address of the website you used to link directly to our site.
We do not store any information about visitors.
Setting up an account
In order to use certain functionality of the TRUUdesigns Features, you will have to create a user account which requires you to submit certain personal information. When you register and create an account, we require you to provide us your name, telephone number, email address, shipping and billing address and credit card information. Upon activating an account, you will select a password. Your email address and password will be used so you can securely access and maintain your account. If you select our Personalized Fit option, you will also be asked for personal information such as measurements, style and design preferences.
Cookies
Cookies are small bits of electronic information that a web site can transfer to a visitor’s hard drive to help tailor and keep records of his or her visit to the site. The use of cookies is standard on the Internet and many web sites use them. Cookies allow web site operators to better customize visits to the site to the visitor’s individual preferences. For example, by setting a cookie you would not have to enter information in the Site more than once, thereby saving time. We do not receive or record any personal information in the cookies we use.
Although most Web browsers automatically accept cookies, you can usually change your browser to prevent that or to notify you when you are sent a
cookie. Even without accepting a cookie, you can still access the TRUUdesigns Features.
Customer Service
We provide customer service support through email. In order to provide customer support, we will ask for your email address. Aside from this
information, we do not ask for any personal information to provide customer support. We only use information received from customer support requests, including email addresses, for customer support services and we do not transfer or share
this information with any third parties.
How do we use the information you provide us?
As stated above, we use your personal information such as your name, address, billing and mailing address and credit card number for billing
purposes when we charge you for the use of your account. We also will use your email address to contact you when we provide customer support.
In addition, from time to time, we may also use your email address to send you information on updates to the TRUUdesigns Features. To opt in to receiving these emails, please see the section below titled “How do you opt in?” We will not ever sell your email address or send you offerings from companies that we are not affiliated with.
We may also provide aggregated information about our visitors to outside
parties from time to time. For further details, please see the section below titled “Does TRUUdesigns disclose the information it collects to outside parties?”
We may use the information we collect to tailor your experience through the TRUUdesigns Features by displaying content according to your interests and preferences, providing a faster method for you to access your account and submit information to us and allowing us to contact you, if necessary.
How does TRUUdesigns protect customer information?
We implement a variety of security measures to ensure the security of your personal information on our systems. User personal information is
contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. Any credit card information you supply us is transmitted and protected via Secure Socket Layer technology (“SSL”) and HTTPS protocol and then stored into our databases to be accessed only as stated above.
Does TRUUdesigns disclose the information it collects from its visitors
to outside parties?
TRUUdesigns does not currently sell, trade, or otherwise transfer outside the company personally identifiable information that visitors
voluntarily provide in any account registration or other submission. This information is used to better understand how visitors use the Site, to support
related transactions made on the site, and to better know our visitors and possibly tailor any specific features, promotions, or other notifications to
them. However, this data in an aggregate form without any personally identifiable information may be provided to other parties for marketing,
advertising, or other uses. Should you change your mind about the informationyou’ve provided to us, should you no longer wish to receive information from us, or should your information change, we have provided a way for you to
correct, update or remove the personal data you gave us. For further details please see the section below titled “How do you change the information we have for you?”
In the event TRUUdesigns goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets,
visitors’ information will, in most instances, be part of the assets transferred. Visitors will be notified directly, or via prominent notice on the Site for 30 days prior to a change of ownership or control of information of users held by us. If as a result of the business transition, information will be used for a purpose different from that stated, or implied, at the time of collection users will be given a choice consistent with our notification of changes section.
Notwithstanding any other term of this privacy statement, we may release any personal information we obtain or collect when we believe its release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety.
How do you opt in?
In order to opt in to receiving email notifications and updates, please select the “I want to receive occasional emails about new products, promotions and other news” option at checkout.
How do you change the information we have for you?
To update, modify or delete the information that we have on file for your account, simply email customercare@TRUUdesigns.com.
Surveys
From time-to-time, we may request information from users via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as your email address), and demographic information (such as interests or age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of the TRUUdesigns Features and will not be transferred to third parties.
Notification of changes.
By visiting the Site or using the TRUUdesigns Features, you consent to the collection and use of information by us as set forth in this privacy statement. If we decide to change our privacy statement, we will post those changes within this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Questions? Contact us.
If you have any questions about our privacy practices or your dealings with the TRUUdesigns Features, please do not hesitate to contact: customercare@truudesigns.com.
Terms and Conditions
Please also read the Terms of Use establishing the use, disclaimers, and limitations of liability governing the use of the Site and the TRUUdesigns
Features.